Privacy Policy

1. Introduction

This Privacy Policy explains how Oberth Systems LLC ("Oberth Systems," "we," "us," or "our") collects, uses, and protects information when you use our website at https://oberthsystems.com/ and our software-as-a-service platform for small and solo service businesses (together, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

2. Information we collect

We only collect information that is necessary to operate, secure, and improve our Services.

We may collect:

• Information you provide directly
  • Account details you provide when you sign up for or use our Services (such as name, email address, business name, and login credentials).
  • Information you submit when you contact us (such as support requests, feedback, or other messages).
• Information collected automatically (no cookies)
  • Basic technical and usage data your browser or device sends automatically, such as IP address, browser type, operating system, pages visited, and timestamps.
  • Server logs that help us maintain security, troubleshoot issues, and prevent abuse.

We do not use third-party tracking, advertising, or analytics tools (such as Google Analytics), and we do not use cookies or similar tracking technologies on the Site at this time.

For information about data collected through our missed-call follow-up SMS service, please see our SMS Program Terms & Opt-In Disclosure.

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain our SaaS platform and related Services.
• Create and manage user accounts and authenticate users.
• Respond to your questions, support requests, and other communications.
• Monitor service performance, maintain security, and detect, prevent, or address technical issues or misuse.
• Comply with legal obligations and enforce our terms of service.

We do not use your information for third-party advertising, behavioral profiling, or unsolicited marketing emails.

4. How we share information

We aim to keep data processing in-house and minimize sharing.

We do not:

• Sell your personal information.
• Share your information with third parties for their own marketing or advertising.

We may share information:

• Within Oberth Systems LLC, to operate and support the Services.
• When required by law, regulation, legal process, or a valid governmental request, or to protect the rights, property, or safety of Oberth Systems, our users, or others.
• In connection with a business transaction (such as a merger, acquisition, or asset sale), where your information may be transferred as part of the transaction as permitted by law.

If we ever engage third-party service providers (for example, for hosting or payments), we will ensure they are bound by appropriate contractual and security obligations and update this Privacy Policy accordingly.

5. Data storage, location, and retention

We store data in systems under our control or under the control of carefully selected providers located in the United States.

We retain personal information only for as long as necessary to:

• Provide the Services you have requested.
• Maintain security and integrity of our systems.
• Comply with applicable legal, tax, or accounting requirements.

When information is no longer needed, we will delete it or de-identify it where feasible.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encrypted connections (such as HTTPS) where appropriate.
• Access controls limiting data access to personnel who need it to perform their job.
• Monitoring and logging of system activity to detect unusual behavior.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we are committed to continually improving our security practices.

7. Your rights and choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include:

• Accessing the personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal information, subject to legal and operational requirements.
• Objecting to or restricting certain processing, where permitted by law.
• Withdrawing consent where processing is based on your consent.

To exercise any of these rights, contact us using the details in the "Contact us" section. We may need to verify your identity before fulfilling your request.

8. State and international privacy laws

Privacy laws vary by jurisdiction and may give you additional rights.

United States (including Ohio)

Ohio does not yet have a comprehensive privacy law in force, but certain federal and state laws may apply depending on the context of data collection and your relationship with us. We seek to provide clear, accessible notices and respect reasonable privacy requests regardless of location.

European Economic Area (EEA), United Kingdom, and similar regions

If you are located in the EEA, UK, or another region with similar data protection laws, Oberth Systems will only process your personal information when we have a lawful basis to do so, such as:

• To perform a contract with you (for example, to provide our SaaS).
• To comply with legal obligations.
• To pursue our legitimate interests (such as improving and securing our Services), provided these interests are not overridden by your rights and freedoms.

Users in these regions may also have the right to lodge a complaint with a supervisory authority.

9. Children's privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information where required.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we make changes, we will revise the "Last updated" date at the top of this page. In some cases, we may provide additional notice (such as on the Site or via email) if changes are material.

11. Contact us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

Email: info@oberthsystems.com